The London Housing Foundation’s outcomes programme The Outcomes Star Collection is published as part of the London Housing Foundation’s outcomes programme. The programme started life in 2001 to explore ways in which the homelessness sector could improve its delivery of services by systematically setting, measuring and learning from the outcomes of their work with homeless people.
Increasing diversity in job-recruiting – a trial that closed the racial gap has lessons for recruiters
April 13, 2021
Increasing diversity in the workforce is an important challenge. The public trust government services and companies more if they see that their social identity – race, gender, disability etc. – is reflected in the service being provided. Employers are therefore keen to improve the application rate and success rate of minority-group candidates. A recruitment campaign for a regional police service managed to increase by 50% the pass rate on a pre-employment test, amongst non-white candidates. They achieved this huge improvement by changing the wording of emailed information sent to candidates. How did this work[1] and what are the practical implications for employers?