23 April 2011

The Outcomes Star

The London Housing Foundation’s outcomes programme The Outcomes Star Collection is published as part of the London Housing Foundation’s outcomes programme. The programme started life in 2001 to explore ways in which the homelessness sector could improve its delivery of services by systematically setting, measuring and learning from the outcomes of their work with homeless

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New Public Management

This paper is a précis of the full treatment given in the public sector reform paper – Discovering Facilitative Public Management.  It contrasts the management, public involvement and the organisational dynamics of conventional bureaucracy with a sharper model of public management. New Public Management in – Discovering “Facilitative Public Management” Summary The public sector needs

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